Posted by: wellness training services | July 26, 2012

Dealing with difficult situations

DEALING WITH DIFFICULT SITUATIONS – WHAT WOULD YOU DO?

You’re mad at your colleague once again. You have gone to set up the workshop room preparing for the upcoming course and you expected her to be there on time to help with the set up. And, once again she is late. What do you do? Do you:
1. Avoid dealing with the situation and decide not to address the situation because you know she will get mad at you for challenging her?
2. Accommodate the situation so that you both keep things friendly and in this way, you don’t rock the boat? After all, you like to think of her as ‘family’ and so you grin and bear it.
3. Alter the situation by expressing how her behaviours have affected you and how you have had to work harder to get the job done and ask her for clarification?
4. Alter the situation by expressing your anger in a loud way and tell her you have had it?
What is your typical response to a difficult situation and a difficult person? Has it worked for you? What are some of your experiences that have taught you what works and what doesn’t work in difficult situations?
What would you do? See article on our Conflict Management at:
http://www.corporate-training-services.com/conflict-article.html
Stay awake, aware, and alert and strive to lead a well-tempered life – a life that possesses both hardiness and flexibility. The good news is that once you are awake, you can never go to sleep again, but if you do, do it on purpose and prepare yourself for the consequences.
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